Privacy Policy and Cookie Policy
My Rehab Fitness is committed to ensuring visitors' privacy whilst viewing my website. This policy explains the types of data collected and how this information will be used.
Who we are
My Rehab Fitness is an online and face-to-face personal training and consulting service.
What is covered by this policy?
This Policy applies to our use of any and all data collected by us in relation to your use of our site www.myrehabfitness.com, the Fitness Online Membership site www.katesaynorpt.trainerize.com and information gathered from our email marketing systems.
What information do we collect?
Personal information:
By subscribing with My Rehab Fitness we may request and store basic information such as your name, e-mail address and telephone number on my systems. Some information may be automatically collected, for example, your website IP address, browser information, operating system, a list of URLs you visit, and demographic information.
My Rehab Fitness may also request additional personal information, such as health information and training preferences (some of which may be deemed as sensitive personal data), to provide the specific service you are seeking such as online or face-to-face personal training. This information will be securely retained and kept accurate for a reasonable period of time and then archived.
We may use the information you provide to contact you with information and promotional material regarding our services by email or telephone. By submitting your information you consent to its use in this way.
If you would like to stop receiving emails from us at any time, we always include detailed unsubscribe buttons at the bottom of all email correspondence. You may also contact us via phone or email. You can also request to see any information held about you on our systems and paper records by requesting access via email.
If you contact My Rehab Fitness by email, we will keep a record of that correspondence for the purpose of conducting business. We store this information on our system in order to offer you a personalised service that best meets your needs, as outlined above.
How will we use your information?
We may use your information to:
Sign you up for our newsletter
Email you with information on new services and offers in line with your subscription requests (which you may unsubscribe from at any time)
Respond to communication from you
Offer personalized training advice, guidance and coaching
Supply our products and services to you
Provide and managing your access to the Fitness Online Membership (Trainerize) site
Personalize and tailor your experience on the Fitness Online Membership (Trainerize) site
Supply you with email alters regarding your scheduled training when you sign up for the Fitness Online Membership (Trainerize) service
Market research
Analysing your use of our sites and gathering feedback to enable us to continually improve these, your user experience and our services.
When we take your information to process your request or supply a service, your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service purchased with My Rehab Fitness.
We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our Data Protection obligations.
Who will your information be shared with?
We may share your data with other companies associated with the service you have requested. These include the Facebook Members Support Group ‘Kate Saynor PT – Fit Focus’, the Facebook Live Training 'StrongFitWomen', the Fitness Online Training software ‘Trainerize’ and ‘Mail Chimp’.
We may contract with third parties to supply products and services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
We may compile statistics about the use of our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
In certain circumstances we may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings, where we are complying with the requirements of legislation or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of us.
My Rehab Fitness’ use of Cookies
What are cookies?
A cookie is a simple text file that downloads to your computer or mobile device when you visit a website. They are designed to hold a small amount of data specific to your website visit but do not contain personal information and cause no harm to your PC or mobile device.
What we use cookies for:
Cookies make the interaction between you and our website faster and easier. If we didn't use cookies then every time you visited our site it would think you are a new visitor, meaning that your web experience wouldn't be as smooth or as fast.
Here's how we use cookies:
Analytics:
We use Google Analytics so we can help improve our website and service for both you and future visitors. Google Analytics uses various cookies in order to function.
Passwords and Training Data:
We place an encrypted cookie on your machine when you select 'remember password' when logging into your Fitness Online site via the Trainerize app and website. The same applies to your saved training data, so that you never lose your progress results.
Weekly newsletters and emails:
Mail Chimp, who we use to manage our email communications, uses a cookie in each email that contains unique identifiers to enable us to recognize when subscribers have opened an email or clicked certain links. These technologies record each subscribers email address, IP address, date, and time associated with each open and click from the email. We use this data to create reports for about how our communications are performing and what actions subscribers took.
Facebook:
The Facebook plugin sets various cookies to determine whether you are signed in to Facebook or not and whether you have 'liked' our Facebook page.
How do I control or delete cookies?
Cookies are sent to your browser by a website, which are stored in the cookies directory on your computer. You can customise your browser's cookie settings if you wish to manage your cookie security. Managing these settings is highly recommended if you share access on your computer.
So you can check and update your cookies settings, you need to know what browser you are using and which version. You are able to find this out by opening the browser, clicking on 'Help' and then 'About'.
Follow the link below for instructions on how to manage your cookies through your current browser and for more information on cookies.
Questions or concerns
Please feel free to direct any questions or concerns regarding this Privacy Policy or My Rehab Fitness’ treatment of personal information by contacting us through this website or emailing us at info@myrehabfitness.com
If My Rehab Fitness changes its Privacy Policy, we will post the changes on this page so that you can be aware of them. If you don't want your information to be used in-line with any changes made, please contact us.